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Remote Customer Service Representative Job - 2025
ibex
Category: Customer Service, Healthcare Posted: Apr 6, 2025 Job Type: EmployeeExperience Level: JuniorJob Schedule: Full-TimeRemote Level: 100% RemoteSalary Range: Not specifiedLocation: RemoteCountry: United StatesDuration: Permanent
BenefitsHealth Insurance Paid Time Off (PTO) Medical Dental Vision & Prescription Plans Retirement Plans (401k-403band other options) Medical Insurance Dental Insurance Vision Insurance
Over View of Customer Service Representative Job
ibex is hiring Customer Service Representatives (CSRs) to provide top-tier customer support for healthcare-related inquiries. This fully on-site role focuses on assisting members and providers with questions regarding insurance coverage, claims, authorizations, and dental/medical benefits. CSRs are expected to offer a professional, courteous, and accurate service experience across multiple channels, including phone, email, chat, and web portals.